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Commercial

Premises along Main Street and the industrial parks

Shops, professional suites, clinics, restaurants, small offices and light industrial across Smithtown and western Suffolk — maintained on a schedule, with a written record for every unit.

01

A record per unit

A site sheet saying “serviced” is worth very little the day something fails. Each unit gets its own record, carrying numbers that can be compared with the previous visit.

  • FiltersChanged, sizes and quantities recorded on the unit as well as on the sheet.
  • CoilsBoth faces inspected and cleaned, condition graded, pressure drop noted.
  • Belts, sheaves and bearingsTension and alignment set, part numbers listed, worn sheaves flagged rather than quietly re-belted.
  • ElectricalContactors, capacitors and terminals. Pitting makes heat and heat makes more pitting.
  • Combustion, before winterBurners, heat exchangers, flues and safeties on gas and oil plant. September, not December.
  • EconomisersDampers driven through their range, minimum outside-air position recorded as a number.
  • CondensateDrains, traps and overflow switches cleared and function-tested.
02

The buildings we cover

Retail, food and hospitality

Shops, trade counters, restaurants and bars along Main Street and the surrounding hamlets. Door heat losses in January, rooftop units reachable only out of hours, and kitchens that fight the dining room.

Offices, clinics and light industrial

Professional suites, medical and dental practices, small offices and units in the industrial parks. Zone complaints, after-hours running, filtration and outside-air rates written down rather than assumed.

Packaged rooftop units on a low commercial roof with one service panel open, showing the blower, belt drive and filter rack.
03

Why the dining room is hot when the kitchen is fine

A hood pulling harder than its make-up air can supply puts the whole building under negative pressure. Doors get heavy, the front of house draws outside air through every gap it has, and the cooling spends the evening losing an argument with the kitchen.

It arrives as a comfort complaint and gets treated as a cooling fault, which it is not. We measure it, and where the answer is make-up air rather than more cooling that is what we will say — even though it is the less profitable sentence.

Hood cleaning and fire suppression are separate trades with their own certifications. We do not claim them.

04

Businesses in buildings that were houses

A good deal of commercial property here is converted residential — a practice in a house, an office over a shop, a restaurant in a ground floor. The constraints are residential and the loads are not, which is the combination that produces the complaints.

The honest answer in those buildings is frequently a mix: keep what serves the areas it serves properly, and add something different for the part that has a completely different load. That gets proposed less often than it should, because it involves two kinds of equipment.

05

Three things we will not put in a contract

  • A guaranteed response time in hoursWe will tell you where you are in the queue and call back. A printed number gets broken on the first properly cold night, which is exactly when you would be relying on it.
  • A percentage off your energy billA seized economiser and a building under negative pressure both cost real money, and fixing them helps. What that is worth depends on your tariff, your hours and your building.
  • Work that belongs to another tradeRoofing, structure, hood cleaning, fire suppression and electrical distribution beyond our isolators. We photograph what we find and tell you who to call.